Terms & Conditions
📜 Terms & Conditions
Welcome to Celora Jewels! By using our website https://mydukaan.io/celorajewels, you agree to the following Terms and Conditions. Please read them carefully before making a purchase.
1. General
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These Terms govern your use of our website and all purchases made through it.
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By accessing or using this site, you agree to comply with all terms, policies, and applicable laws.
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Celora Jewels reserves the right to update, modify, or change these Terms at any time without prior notice.
2. Products & Descriptions
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We make every effort to display our products as accurately as possible. However, colors and finishes may vary slightly due to screen differences.
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All jewelry pieces are handcrafted and may have minor variations that add to their uniqueness.
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Prices, designs, and availability are subject to change without prior notice.
3. Orders & Payments
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All orders placed through our website are subject to acceptance and availability.
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We reserve the right to cancel or refuse any order due to pricing errors, stock unavailability, or suspected fraudulent activity.
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Payment must be made in full at the time of placing the order.
4. Shipping
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Orders are shipped within the timeframe mentioned on our website.
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Delivery delays due to courier issues, natural events, or unforeseen circumstances are beyond our control.
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Please ensure your delivery address and contact information are accurate; Celora Jewels will not be responsible for lost packages due to incorrect details.
5. Returns & Refunds
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Returns are only accepted in case of damage during delivery.
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A clear unboxing video is required as proof to process any return or replacement.
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Returns without an opening video, or in cases of personal preference (size, design change, etc.), will not be accepted.
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Approved refunds will be issued to the original payment method within 5–7 business days after inspection.
6. Intellectual Property
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All content on this website — including images, text, graphics, and designs — is the property of Celora Jewels.
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Reproducing, distributing, or using our content without written permission is strictly prohibited.
7. Privacy
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Your personal information is kept confidential and used only to process and fulfill your orders.
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For more details, please refer to our Privacy Policy.
8. Limitation of Liability
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Celora Jewels is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
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All jewelry should be handled with care as per the provided care instructions.
9. Contact Us
For any questions or concerns, please contact our support team at:
📩 celorajewels@gmail.com